Recall that one of Nigeria’s commercial banks, Access Bank trended all through Saturday evening till Sunday morning following complaints from customers over unscrupulous deductions.
Well, the Bank in a recent statement via it social media handle has responded to the complaints.
The Bank in it statement via it Twitter handle wrote, “We have heard your feedback and we hope this goes a long way to make it better. Thank you for sticking with us” as it shared details of what happened.
Access Bank disclosed that it has considered it customer feedback and have decided to pay the Stamp Duty on behalf of its customers from February to April, which means all those whose accounts were debited will be refunded only for those period.